Last updated: October 1, 2026

This policy explains what personal information Mouch, Inc collects through mouchllc.com, how we use it and the choices you have.

Information we collect

  • Order information: name, billing and shipping address, email, phone number and the products you buy.
  • Certification information: EPA certification number, type and name on the card, when you buy a restricted product.
  • Payment information: processed by our payment provider. We do not store full card numbers.
  • Account information: if you create an account, your login details and order history.
  • Technical information: IP address, browser type and pages visited, collected through cookies and similar tools.

How we use it

  • To process, ship and support your orders.
  • To verify certification and keep the records EPA rules require.
  • To answer your questions.
  • To prevent fraud and keep the site secure.
  • To understand how the site is used and to measure our advertising, including through Google services.

Who we share it with

We share information only with service providers who help us run the store (payment processing, shipping carriers, hosting, email and analytics), and when required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, to remember your session, and for analytics and advertising measurement. You can block or delete cookies in your browser settings; some site features may then stop working.

How long we keep it

We keep order and certification records for as long as needed to run our business and meet legal, tax and EPA record-keeping requirements.

Your rights

You may ask us to access, correct or delete your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what we collect and the right to request deletion, and we will not discriminate against you for using them. Email support@mouchllc.com to make a request.

Security

We use reasonable safeguards, including encrypted (HTTPS) connections, to protect your information.

Children

This site is not intended for anyone under 18, and we do not knowingly collect information from children.

Changes

We may update this policy and will post the new version here with its date.

Contact

Mouch, Inc (doing business as MOUCHLLC)
373 Downing St, Palmdale, CA 93550, United States
Phone: +1 901-563-1990
Email: support@mouchllc.com